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Terms of Service

v1.2.0 · Effective 2026-07-08 · Audience: subscriber

अनुवाद लंबित। अंग्रेजी-भाषा स्रोत नीचे दिखाया गया है जब तक कि एक समीक्षित अनुवाद उपलब्ध न हो।

PYLON Terms of Service

PYLON Film Pty Ltd (ABN: 14 698 990 215), a company incorporated in New South Wales, Australia, with its registered office at Level 2, 111 Harrington Street, THE ROCKS NSW 2000, Australia (PYLON, we, us, our), operates the PYLON streaming service at https://pylon.video and associated mobile and connected-device applications. By creating an account, accessing, or using the Service, you agree to these Terms of Service (the Terms). Read them carefully.

Table of contents

  1. Definitions
  2. Eligibility, age and account creation
  3. Account security
  4. Licence to use the Service
  5. User-generated content
  6. Acceptable use
  7. Subscriptions, billing and auto-renewal
    • 7A. Collecting Keepsakes
  8. Refunds
  9. Content sourcing and editorial discretion
  10. Intellectual property
  11. Copyright and DMCA
  12. Termination, suspension and appeals
  13. Disclaimers
  14. Limitation of liability
  15. Indemnification
  16. Disputes, governing law and venue
  17. Changes to these Terms
  18. Miscellaneous
  19. Contact and version

1. Definitions

In these Terms:

  • Account means the account you create with us, identified by a verified email address and a unique user identifier issued by PYLON.
  • Backers Roll means the public list of collectors displayed on a title page as described in section 7A.8.
  • Collection means the area of your Account where Keepsakes you have collected are stored for access and re-download (section 7A.6).
  • Collector Note means an optional private order message you attach to a Keepsake purchase for delivery to the Creator, as described in section 7A.9.
  • Content means audiovisual works, metadata, artwork, captions, descriptions, transcripts, posters and any other material made available through the Service.
  • Creator means a filmmaker, studio, distributor or rights-holder who has licensed Content to PYLON under a separate agreement (see the PYLON Filmmaker Distribution Agreement at /legal/filmmaker-distribution-agreement).
  • Curator means a PYLON-appointed editorial reviewer who selects, scores and arranges Content per the Editorial Policy at /legal/editorial-policy.
  • Keepsake means a personalized digital collectible (a frame, poster, or folio derived from a title) that you collect under a personal licence from PYLON as described in section 7A. Keepsakes are licensed digital products — collected, not owned (section 7A.4); not investments, currency, or credits — and every Keepsake line is an open edition (the edition number records order of purchase and implies no scarcity or cap).
  • Restricted Content means Content classified at the Australian Classification Board level MA15+, R18+ or equivalent international rating, or Content otherwise gated behind age verification, geographic availability, subscription tier or device entitlement checks.
  • Service means the PYLON website, applications, APIs, and any related product or feature offered by PYLON, whether currently available or released after these Terms take effect.
  • Subscription means a paid subscription to the Service governed by the Subscription Agreement at /legal/subscription-agreement.
  • You and your mean the natural person who has accepted these Terms on their own behalf. These Terms do not contemplate institutional, B2B or enterprise use; that requires a separate written agreement.

Definitions used elsewhere in these Terms have the meanings given in /legal/privacy-policy, /legal/acceptable-use-policy and /legal/community-guidelines as the case may be.

2. Eligibility, age and account creation

2.1 Minimum age

You must be at least thirteen (13) years old to create an Account. If you are under thirteen, you must not create an Account or otherwise use the Service. We do not knowingly collect personal information from children under thirteen and we will delete any Account we identify as belonging to a child under thirteen. See the Children's Privacy Notice at /legal/childrens-privacy-notice.

2.2 Minors aged 13–17

If you are at least thirteen (13) but under eighteen (18), you may use the Service only with the active involvement of a parent or guardian who has agreed to these Terms on your behalf. Your account is subject to the following additional restrictions, enforced by PYLON's classification gating:

  • you may not view Content classified R18+ or any Content otherwise gated to adult users;
  • some community features (Q&A, public profiles, watch-party hosting) may be limited or unavailable;
  • you may not enter into a Subscription in your own name without a parent or guardian as the account-holder; and
  • you may not purchase Keepsakes. Keepsake purchases are available only to account-holders aged eighteen (18) or over, and we enforce this with server-side age gating.

2.3 Adults

If you are eighteen (18) or older, you may create an Account on your own behalf, subject to local age-of-majority laws.

2.4 Account creation

You must provide a valid email address and a date of birth. We may, at our discretion, require additional verification (for example, government-ID verification through a third-party identity-verification provider, or payment-method verification) before we grant access to age-gated Content. You agree to provide truthful information and to keep it current.

2.5 One person per Account

An Account is for a single natural person. You must not share an Account with another person, including a family member or housemate, except as expressly permitted by a household feature we may release (and described in the Subscription Agreement).

2.6 No prohibited persons

You may not use the Service if:

  • you are barred by applicable law (for example, residence in a sanctioned jurisdiction);
  • you have previously been suspended or terminated by PYLON for breach of these Terms; or
  • you are a competitor of PYLON or are creating an Account for the purpose of monitoring our Service for competitive intelligence in a manner inconsistent with normal personal use.

3. Account security

You are responsible for maintaining the confidentiality of any Account credentials, including any one-time passwords, magic-link tokens, and two-factor authentication (2FA) codes or recovery codes issued to you. You agree to:

  • use a unique, strong password if password authentication is enabled in the future (PYLON currently uses passwordless OAuth and email magic-link authentication);
  • enable two-factor authentication if your role or your residence jurisdiction requires it (we strongly recommend it for everyone);
  • store any 2FA recovery codes offline in a secure location (we display them once and cannot recover them on your behalf);
  • not share your magic-link emails, recovery codes or session tokens; and
  • notify us immediately at [email protected] of any actual or suspected unauthorised access.

You are liable for activity on your Account up to the moment you give us written notice of compromise and we acknowledge it. After acknowledgement we will lock the affected sessions and assist with recovery.

4. Licence to use the Service

4.1 Grant

Subject to these Terms and your continued payment of any applicable Subscription fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and stream Content via the Service for personal, non-commercial entertainment purposes only.

4.2 Restrictions

You will not, and you will not permit any third party to:

  • copy, download (other than via PYLON's official offline-download feature for permitted titles), record, screen-capture, broadcast, transmit, sell, rent, lease, lend, redistribute, sublicense, modify, mirror, frame, publicly perform or publicly display any Content;
  • circumvent, disable, remove, reverse-engineer or otherwise tamper with any digital rights management (DRM), encryption, watermarking, geo- restriction, age-gating, or other security or access-control mechanism used by the Service (this includes, without limitation, Widevine, FairPlay, PlayReady, HLS AES-128, signed manifests, signed playback URLs, and forensic watermarking);
  • use the Service for any public exhibition (including in bars, theatres, schools, shared offices, hotels or any place open to the public) without a separate written exhibition licence from us;
  • use any automated means (including bots, scripts, scrapers, headless browsers or AI agents) to access, index, train on, copy, mine or manipulate the Service or its Content, except for the limited use of a public search engine indexer subject to our robots.txt;
  • attempt to bypass geographic restrictions, including by use of a VPN, proxy, residential-proxy network or smart-DNS service;
  • use the Service to develop or train a competing product, model or service;
  • use the Service to violate any law, regulation or third-party right; or
  • otherwise use the Service in a manner that exceeds the scope of the licence granted in section 4.1.

4.3 Reservation of rights

All rights not expressly granted to you are reserved by PYLON, the Creators and our licensors. Your licence to access the Service does not give you any ownership interest in any Content or in the Service itself.

5. User-generated content

5.1 What counts as User Content

Some features of the Service let you submit text, questions, comments, reactions, watch-party chat messages, profile information, and similar material (collectively, User Content).

5.2 You retain ownership

You retain ownership of any intellectual property rights you hold in your User Content. We do not claim ownership.

5.3 Licence to PYLON

By submitting User Content, you grant PYLON a worldwide, royalty-free, fully paid-up, sublicensable, transferable, perpetual and irrevocable licence to host, store, reproduce, modify (for technical reasons such as re-encoding or formatting), create derivative works of (for moderation, translation, accessibility or excerpt purposes), display, publicly perform, distribute and otherwise use the User Content in connection with operating, promoting, improving and providing the Service. This licence survives termination of your Account in respect of User Content that has already been distributed publicly (for example, a Q&A question that was visible to other users).

5.4 Licence to other users

You grant other users of the Service a limited licence to access, view and interact with your User Content as it appears in the Service.

5.5 You are responsible

You represent and warrant that:

  • you own or have all necessary rights, consents and permissions to grant the licences in sections 5.3 and 5.4;
  • your User Content does not infringe or misappropriate any third-party intellectual property, privacy, publicity, contract or other right;
  • your User Content does not violate the Acceptable Use Policy at /legal/acceptable-use-policy or the Community Guidelines at /legal/community-guidelines; and
  • your User Content does not contain any malware, exploit code, hidden tracking signal, or material that would expose PYLON to legal liability.

5.6 No obligation to publish

We may, at our sole discretion, refuse to publish, remove, disable, edit, obscure, age-gate, geo-restrict, or otherwise moderate any User Content at any time, with or without notice and with or without explanation. We do not guarantee the persistence, availability or display ordering of any User Content.

6. Acceptable use

You agree to comply with the Acceptable Use Policy at /legal/acceptable-use-policy and the Community Guidelines at /legal/community-guidelines. Breach of either is a material breach of these Terms and may result in suspension or termination under section 12.

7. Subscriptions, billing and auto-renewal

7.1 Plans

PYLON offers a single paid Subscription (Premium), billed on a monthly cycle. Current pricing and any promotional offers are described on the pricing page and in the Subscription Agreement at /legal/subscription-agreement, which is incorporated into these Terms.

7.2 Auto-renewal

Subscriptions automatically renew at the end of each billing cycle until you cancel. We charge the payment method on file at the start of each renewal period. You can cancel at any time before the next renewal, and you will retain access to the Service through the end of the current paid period.

Where the Subscription is purchased through the Apple App Store or Google Play, that store processes billing, manages renewals, and sends the renewal notices and receipts for your purchase; you can manage or cancel the Subscription at any time in your store account settings. Where we bill you directly, we send renewal reminders as required by applicable consumer- protection laws (including the California Automatic Renewal Law, Cal. Bus. & Prof. Code §17602 et seq., and equivalent provisions in other jurisdictions).

7.3 Taxes

Stated prices may exclude applicable taxes, including Australian Goods and Services Tax (GST), US sales tax, EU VAT, UK VAT and Canadian GST/HST. Where we are required to collect such taxes, we will display them at checkout. In jurisdictions where we are not registered, you are responsible for self-assessment and remittance.

7.4 Payment processing

Payments are processed by Stripe, Inc. (or its local subsidiaries). We do not see or store your full primary account number (PAN), expiry or security code. Your use of Stripe is also governed by Stripe's terms.

7A. Collecting Keepsakes

7A.1 What a Keepsake is

Where available, you may buy a Keepsake from PYLON: a personalized digital collectible made from a title you love —

  • a Frame (US$5): you pick the exact moment; we deliver a print-resolution still with a plate carrying the title, the timestamp of your moment, your collector name, and your edition number;
  • a Poster (US$10): the title's key art, personalized "COLLECTED BY <YOUR NAME> — No. N"; or
  • a Folio (US$20): the poster, three frames, and a curator-note page.

Keepsakes are manufactured and sold by PYLON under licence from the title's Creator. Prices shown to Australian customers include GST.

7A.2 Who may buy

You must be eighteen (18) or older and hold an Account. Accounts identified as belonging to minors cannot access the Keepsake purchase flow (section 2.2). You must use your own payment method, and the collector name you personalize with must comply with the Acceptable Use Policy (we may refuse or re-render a Keepsake bearing a name or text that violates it).

7A.3 Open editions; not an investment

Every Keepsake line is an open edition: your edition number records the order in which collectors purchased and implies no cap, scarcity, or rarity. A Keepsake is not an investment, security, or financial product; it has no resale market on PYLON and resale is prohibited (section 7A.5); it is not a donation (PYLON and Creators are not charities); and it confers no ownership of, credit in, or influence over any title.

7A.4 Collected, not owned — your licence

You collect a Keepsake; you do not own it. Buying a Keepsake transfers no ownership of, or title to, the artwork, the still, the key art, the underlying film, or any other materials — all of that remains with the Creator and their licensors. What you receive, when your Keepsake is delivered, is a personal collection licence: a personal, non-commercial, non-transferable, non-sublicensable licence to keep your Keepsake (download, store, and re-download it from your Collection), view and display it personally, print it for your own personal use, and share it socially in a personal, non-commercial way (for example, posting your collected frame to your own social account with the plate intact). This licence lasts as long as your Account exists and ends: (a) for a given Keepsake, if its purchase is refunded or charged back (section 7A.7); (b) for all Keepsakes, when your Account is deleted; and (c) where we must revoke it because the law or a court requires the underlying content to be removed. If a title later leaves the catalogue for ordinary reasons, Keepsakes already delivered stay in your Collection.

7A.5 No resale, no re-licensing, no commercial use

Your Keepsakes — every frame, poster, folio, and collection item — may never be: sold, resold, or offered for sale; rented, licensed, or sublicensed to anyone; transferred or gifted to another person or account; exchanged for anything of value; minted as, wrapped in, or converted into a blockchain token or other tradable instrument; or used commercially in any way (including advertising, merchandise, paid exhibition, or mass reproduction). You must not remove or alter the plate. There is no secondary market for Keepsakes, on PYLON or anywhere else. Any breach of this section ends the licence in section 7A.4 for the affected Keepsakes.

7A.6 Delivery, your Collection, and re-download

Your Keepsake is rendered after purchase and delivered into the Collection in your Account, where you can re-download it while your Account exists. If we cannot successfully render and deliver your Keepsake after reasonable attempts, we refund you automatically (Refund Policy §5A). On iOS, Keepsakes are bought as in-app purchases from Apple, and Apple is the merchant of record — Apple's terms, price tiers and refund process apply to the charge; your Keepsake entitlement is recorded to your PYLON Account (not the device), so restoring purchases is as simple as signing in. On Android, purchase links out to our web checkout. The channel you use determines the applicable refund path.

7A.7 Refunds and revocation

Refunds for Keepsakes are governed by the Refund Policy §5A, which is incorporated into these Terms: in short, supply begins on delivery, we fix or refund faulty or failed Keepsakes, your non-excludable rights (including under the Australian Consumer Law) are unaffected, and change-of-mind after delivery is not a refund right. If a Keepsake purchase is refunded or charged back, that Keepsake is removed from your Collection, its licence ends, and any Backers Roll listing from that purchase is removed. Keepsake purchases are independent of your Subscription: cancelling or refunding a Subscription does not refund Keepsakes, and vice versa.

7A.8 Backers Roll

Every Keepsake purchase lists you on the public Backers Roll for that title under your display name — unless you choose anonymity at purchase. You can withdraw from public display at any time afterwards in Account → Privacy & Data, and withdrawal takes effect within a reasonable period. Backers Roll entries are a platform acknowledgement only — they are not cast & crew credits and do not appear in any title's credits. We may remove or decline to display any entry (moderation, legal, privacy, safety, or refund reasons) without notice; display is a feature of the Service, not a separately purchased entitlement.

7A.9 Collector Notes

You may attach a private note to your order for delivery to the Creator. Notes are delivered after screening, and we may decline to deliver, truncate, or redact a note that breaches the Acceptable Use Policy or Community Guidelines. Notes are User Content (section 5 applies), must not include another person's personal information, and must not be used to harass, proposition, or pressure a Creator. Sending abusive notes is a breach of section 6 and may lead to suspension and loss of Keepsake purchase access.

7A.10 No relationship created

Buying a Keepsake does not create any agency, partnership, employment, investment, or fiduciary relationship between you and PYLON or you and the Creator. Your contract of sale is with PYLON (or, on iOS, with Apple as merchant of record); the Creator is PYLON's licensor and receives a royalty from PYLON.

8. Refunds

Refund eligibility is set out in the Refund Policy at /legal/refund-policy, which is incorporated into these Terms. Statutory consumer-protection rights, including under the Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010 (Cth)), the EU Consumer Rights Directive 2011/83/EU, the UK Consumer Rights Act 2015 and equivalent US state laws, are not affected by anything in these Terms or the Refund Policy.

9. Content sourcing and editorial discretion

9.1 Editorial selection

PYLON is a curated platform. The mix, ordering, surfacing, age-gating, classification and removal of Content are at our editorial discretion, subject to our published Editorial Policy at /legal/editorial-policy and the editorial-guardrail clauses of our Creator agreements. We do not guarantee that any specific title will be available, nor that any title once available will remain available.

9.2 Content may change

Titles may be added or removed at any time, including (without limitation) because:

  • the underlying Creator licence has expired, been terminated or auto-reverted;
  • a Creator has invoked their reversion or takedown rights;
  • a DMCA, copyright, trademark, defamation, or other legal complaint has been received and we have acted on it;
  • a Creator has been suspended for repeat infringement under our DMCA policy;
  • a title fails an integrity, classification, AI-disclosure or human-authorship review;
  • a regional regulator has classified or restricted the title; or
  • we have made an independent editorial decision to delist the title.

9.3 No warranty of availability

You acknowledge that the Service is a streaming platform, not a permanent library. We do not warrant that any specific Content will remain available for any period. Where you have begun watching a title and it is removed mid-cycle, our sole obligation is to remove it from your Continue Watching list; we are not required to provide a replacement, refund or credit, except where required by statutory consumer law.

10. Intellectual property

10.1 PYLON marks

PYLON, the PYLON logo and wordmark, and any other names, marks, logos and slogans used in the Service are trademarks of PYLON Film Pty Ltd (whether or not registered in any jurisdiction). You may not use them without our prior written permission, except to make accurate factual reference to the Service in user-facing speech (for example, "I watched this on PYLON"). See the Brand and Press Use Policy at /legal/brand-and-press-use for permitted uses.

10.2 Creator IP

Creators retain ownership of their Content. The licence between PYLON and each Creator is a non-exclusive distribution licence. We are not the owner of, and we do not transfer to you any ownership interest in, any Content.

10.3 Feedback

If you submit suggestions, ideas or feedback about the Service, you grant us a worldwide, royalty-free, perpetual and irrevocable licence to use that feedback for any purpose. You waive any moral rights you may have in the feedback to the maximum extent permitted by law.

11. Copyright and DMCA

PYLON respects intellectual property rights and complies with the United States Digital Millennium Copyright Act (DMCA), 17 U.S.C. §512, and with analogous regimes in Australia, the EU, the UK, Canada and elsewhere.

If you believe Content on the Service infringes your copyright, see the DMCA Policy at /legal/dmca for the takedown and counter-notice procedure and our designated agent details. Misuse of the takedown procedure, including knowingly false or materially misleading notices, exposes the sender to liability under §512(f) and equivalent statutes.

We maintain a repeat infringer policy under §512(i): Accounts that accumulate three (3) or more confirmed copyright strikes are suspended pending review and may be terminated.

12. Termination, suspension and appeals

12.1 Termination by you

You may close your Account at any time from the Account → Privacy & Data page, or by emailing [email protected]. Closure stops auto- renewal at the end of the current billing cycle. See the Privacy Policy for retention details.

12.2 Suspension or termination by PYLON

We may suspend or terminate your Account, restrict your access to the Service, remove your User Content, or limit specific features, with or without notice, if we determine in good faith that:

  • you have breached these Terms, the Acceptable Use Policy or the Community Guidelines;
  • your Account is the subject of a DMCA repeat-infringer determination;
  • your conduct exposes PYLON, other users, our Creators or third parties to legal liability or material harm;
  • a payment method on your Account has failed and remains unresolved beyond our retry policy;
  • you have provided false or misleading information about your age, identity, country of residence or eligibility;
  • a regulator, court or law-enforcement authority directs us to do so; or
  • we cease to operate the Service in your jurisdiction.

12.3 Appeals

If your Account has been suspended or your User Content removed, and you believe this was in error, you may appeal by emailing [email protected] within thirty (30) days. We will review and respond within fourteen (14) business days. Appeal outcomes are final unless required to be revisited by law. The appeal channel does not substitute for any statutory complaint or regulatory channel available to you (for example, an OAIC complaint in Australia or a Digital Services Act complaint in the EU).

12.4 Effect of termination

On termination:

  • your right to access the Service ends;
  • already-accrued Subscription fees are not refundable except as set out in the Refund Policy;
  • sections that by their nature should survive (including 4.3, 5.3, 5.5, 10–18) will survive; and
  • your personal data will be retained, anonymised or deleted in accordance with the Privacy Policy.

13. Disclaimers

To the maximum extent permitted by law, the Service and the Content are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranty, express or implied, statutory or otherwise, regarding:

  • merchantability, fitness for a particular purpose, or non-infringement;
  • the accuracy, completeness, currency, reliability, suitability, classification or quality of any Content;
  • the availability, uptime, response time, error-free operation or security of the Service;
  • the persistence of any specific title in the catalogue;
  • whether the Service will satisfy your specific requirements; or
  • the conduct of any other user.

This section does not exclude or limit any warranty, guarantee or right that cannot be excluded or limited under applicable consumer-protection law, including the Australian Consumer Law's consumer guarantees, the EU Consumer Rights Directive, the UK Consumer Rights Act and equivalent US state laws. Where a statutory guarantee applies, our liability is limited to the maximum extent permitted by that law (for example, in Australia, to one of: re-supplying the Service, paying the cost of having the Service supplied again, or supplying equivalent services).

14. Limitation of liability

14.1 Cap

To the maximum extent permitted by law, our total aggregate liability to you arising out of or in connection with these Terms or the Service in any twelve (12) month period is capped at the greater of:

  • the total Subscription fees and Keepsake purchase amounts you paid us in the twelve (12) months immediately preceding the event giving rise to the claim; and
  • one hundred Australian dollars (AUD 100).

14.2 Exclusions

To the maximum extent permitted by law, we are not liable for:

  • indirect, incidental, special, consequential, exemplary or punitive damages;
  • loss of profits, revenue, business, goodwill, data or anticipated savings;
  • loss arising from a third-party act, including an act of a Creator or another user;
  • loss arising from your breach of these Terms; or
  • loss caused by force majeure (section 18.5).

14.3 Statutory rights preserved

Nothing in this section 14 limits any liability that cannot lawfully be limited, including liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation;
  • the breach of a non-excludable consumer guarantee under the Australian Consumer Law, the EU Consumer Rights Directive, the UK Consumer Rights Act, or equivalent statutes; or
  • any other liability that cannot be excluded by law.

14.4 Allocation of risk

You acknowledge that the limitations and exclusions in this section reflect a reasonable allocation of risk between you and PYLON in light of the Subscription fees, and that PYLON would not be able to provide the Service on an economically viable basis without them.

15. Indemnification

To the maximum extent permitted by law, you agree to indemnify, defend and hold harmless PYLON Film Pty Ltd, its directors, officers, employees, contractors, agents, licensors and Creators from and against any third- party claim, demand, action, loss, damage, cost or expense (including reasonable legal fees on a solicitor-client basis) arising out of or in connection with:

  • your User Content;
  • your breach of these Terms or any policy incorporated by reference;
  • your violation of any law or third-party right; or
  • your misuse of the Service.

We may, at our option and at your expense, assume the exclusive defence and control of any matter for which you are required to indemnify us. You will cooperate with us in our defence.

16. Disputes, governing law and venue

16.1 Governing law

These Terms are governed by the laws of New South Wales, Australia without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16.2 Venue

Subject to sections 16.3 and 16.4, you and we submit to the exclusive jurisdiction of the courts of New South Wales, Australia (and the appellate courts therefrom) for the resolution of any dispute arising out of or in connection with these Terms.

16.3 US users, arbitration and class waiver

If you are a resident of the United States, any dispute arising out of or relating to these Terms or the Service will be resolved exclusively by final and binding individual arbitration administered by JAMS (or such other arbitrator as we mutually agree) in San Francisco, California, USA, under the JAMS Streamlined Arbitration Rules, except that:

  • you may bring an individual claim in small-claims court;
  • either party may seek injunctive relief in court for intellectual- property infringement; and
  • this arbitration agreement is not enforceable to the extent prohibited by applicable law.

Class action waiver. You and we agree to bring claims only on an individual basis and not as a plaintiff or class member in a class, consolidated or representative action. The arbitrator may not consolidate claims or preside over a class. If the class-action waiver is held unenforceable, the entire arbitration agreement in this section 16.3 is unenforceable, and the dispute will be resolved under section 16.2.

You may opt out of this arbitration agreement by emailing [email protected] with the subject line Arbitration Opt-Out within thirty (30) days of first accepting these Terms. Your opt-out does not affect any other section.

16.4 Australian consumers

If you are an Australian consumer for the purposes of the Australian Consumer Law, nothing in this section 16 limits your right to bring a proceeding in any forum where you are entitled to do so under that law.

16.5 EU/UK consumers

If you are an EU or UK consumer, you may bring a proceeding in the courts of the country in which you reside, and you have the benefit of the mandatory consumer-protection laws of that country.

16.6 Time limit

Any claim must be brought within one (1) year of the event giving rise to the claim, except where a longer limitation period is required by law.

17. Changes to these Terms

We may amend these Terms from time to time. Material changes will be notified to you by email and/or through an in-product notice at least fourteen (14) days before the change takes effect (or such longer notice period as is required by applicable law for material changes to a consumer contract). Your continued use of the Service after the change takes effect constitutes acceptance. If you do not agree with a change, you must stop using the Service and may cancel your Subscription before the change takes effect, in which case the Subscription continues to the end of the current paid period under the previous Terms.

Non-material changes (typo fixes, contact-detail updates, structural re-ordering that does not change meaning) take effect immediately on posting.

18. Miscellaneous

18.1 Entire agreement

These Terms (together with the policies and agreements they incorporate by reference) constitute the entire agreement between you and PYLON about the Service and supersede any prior agreement.

18.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision is severed to the minimum extent necessary, and the remainder of these Terms remains in full force.

18.3 No waiver

Our failure to enforce any right or provision is not a waiver of that right or provision. Any waiver must be in writing.

18.4 Assignment

You may not assign or transfer these Terms or your Account without our prior written consent. We may assign these Terms (including in connection with a merger, acquisition, restructure or sale of all or substantially all of our assets) without your consent. Any prohibited assignment is void.

18.5 Force majeure

Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, war, terrorism, civil disturbance, epidemic, pandemic, government order, labour dispute, internet or telecommunications outage, denial-of-service attack, or failure of a third-party provider.

18.6 Notices to you

We may give notices by email to the address on your Account or by an in-product notice. Notices are deemed received on the date they are sent (if by email) or displayed (if in-product).

18.7 Notices to us

Notices to us must be in writing and sent to [email protected] (with a copy by post to Level 2, 111 Harrington Street, THE ROCKS NSW 2000, Australia). Legal process must be served on the registered office.

18.8 No third-party beneficiaries

Except as expressly stated, these Terms do not confer any right on any third party.

18.9 Independent contractors

You and PYLON are independent contractors. These Terms do not create any partnership, joint venture, agency or employment relationship.

18.10 Headings

Headings are for convenience only and do not affect interpretation.

18.11 Language

These Terms are made in English. Any translated version is provided for convenience only; the English version controls in case of conflict.

19. Contact and version

General: [email protected] Legal notices: [email protected] Privacy: [email protected] Security: [email protected] DMCA: [email protected] Appeals: [email protected]

PYLON Film Pty Ltd Level 2, 111 Harrington Street, THE ROCKS NSW 2000, Australia ABN: 14 698 990 215 [Authorised signatory: TBD]

Sibling documents

  • Privacy Policy
  • Subscription Agreement
  • Refund Policy
  • Keepsakes Addendum
  • Acceptable Use Policy
  • Community Guidelines
  • Children's Privacy Notice
  • Marketing Communications
  • DMCA Policy
  • Cookie Policy
  • Editorial Policy
  • AI Policy

Version history

Version Date Author Notes
1.2.0 2026-07-08 PYLON Monthly-only alignment: §7.1 now a single monthly Premium plan (annual removed); §7.2 renewal/reminder language updated for app-store-managed billing
1.1.0 2026-07-04 PYLON Keepsakes (licensed digital collectibles): new §7A, definitions, minors bullet, cap basis
1.0.0 2026-06-15 PYLON Live publication

कहीं भी देखें।

iPhone और Android के लिए PYLON जल्द आ रहा है। तब तक, सब कुछ वेब पर चलता है।

App Store जल्द आ रहा है Google Play जल्द आ रहा है

ऐसी कहानियां जिन्हें अब तक देखा नहीं जा सकता था.

कानूनी

  • Support
  • गोपनीयता
  • शर्तें
  • Cookie preferences
  • Frames
  • Passes
  • DMCA

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© 2026 PYLON

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